This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
Received my dress same color just in time. Very happy with the overall results. I ordered the standard size 12 but am a size 8(USA) and it fits perfectly well. The customer service is very good, they responded to all my questions in a timely manner. I plan in using your site often and also will recommend it to others. Thank you jenjen.com for my fabulous dress.
Hunter Green is just perfect for a summer wedding. Firstly, I was so pleased to receive it ahead of schedule. Secondly, it satisfy all my expectations. Thirdly, no adjustment is needed. So I wear this dress to my girl’s wedding.