This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
The dress pictured on this website is beautiful, and is the dress that I ordered and paid for, but is NOT the dress I received on 9/17/2012. I received a dress that was periwinkle, did not poof like the dress in the picture, and had no tool on the bottom portion. The dress also went past my knees, but was supposed to be an above the knee dress. I am very disappointed that the dress I received is not like that dress pictured. Everything else was perfect, though. The measurements were exact, and the dress fit just right. I was satisfied with that. But I am very upset that the dress is not exactly like the picture.
Total empfehlenswert! Ich war sehr glücklich mit dem Kleid. Es war sehr gut verarbeitet. Das war eine gute Investition! Sie werden auch mit dem Kleid zufrieden sein. Zögern Sie nicht mehr!
Reply by DressFirst.com
vielen Dank für Ihren Einkauf bei DressFirst.com.
Wir freuen uns riesig, dass Sie mit unserem Kleid glücklich sind. Wir werden uns bemühen, weiterhin schöne Kleider anzufertigen. Wir freuen uns auf Ihren nächsten Besuch.