This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
je trouve vos robes magnifiques et avec un très bon rapport qualité/prix. donc voici ma question : ma belle fille doit se marier l'année prochaine et m'a donc présenté votre site. elle a eu un gros coup de coeur sur votre robe référencée Ligne-A/Princesse Cœur Traîne Chapelle Satin Robes de Mariée avec Broderie Perlé (002000485). mais nous voudrions savoir si il était possible que le bustier soit de couleur bordeaux ?
ma belle fille tatiana souhaiterait une robe bicolore bordeaux et blanche, ou blanche avec des motifs bordeaux....très difficile à trouver.
pouvez vous m'aider ? j'aimerais tellement lui faire plaisir en lui offrant la robe de ses rêves.
dans l'attente d'une réponse de votre part.
I, like many others, was skeptical about ordering a dress online because I would not know the fit until it actually came. Dresses in my country are expensive and these prices were perfect for my budget considering the shipping and clearing costs that would have to be added. This dress fits perfectly and the working on the dress was great! I was shocked at the quality and the dress is more beautiful in person. The veil I chose went perfectly with the organza on the dress. Customer service was patient and helped me choose the right size. My wedding is in a few months and I am happy with my choice. Never thought I would wear a ball gown but it looks great on me. The dress came earlier than expected
Not disappointed at all! :)
Das Kleid ist toll, die Verarbeitung ist ok, sie könnte noch etwas exakter sein. Geliefert wurde rechtzeitig. All meine Fragen an DressFirst wurden innert 24 Stunden beantwortet. Ich bin sehr zufrieden.
Reply by DressFirst.com
Vielen Dank für Ihre Mitteilung.
Wir sind so glücklich mit Ihren netten Kommentaren. Die Zufriedenheit der Kunden ist unsere Priorität. Jeden Tag bemühen wir uns, unseren Kunden bessere Ware und besseren Kundenservice anzubieten.
Ich freue mich drauf, Ihnen in der Zukunft weiter helfen zu können:)
Wir wünschen Ihnen einen schönen Tag :)
i did not buy the swatch to see the real fabric. i believe you guys will not disappoint me. i am right. the fabric organza is very good. the style of this dress is also nice. l love you guys
The quality is very good, the delivery time is fine. The color was very close to what my screen displayed! Over all very pleased with my experience and will be coming back for any formal event I may have.
I received the dress several days ago,the quality of the dress is amazing.I was a little hesitant ordering a dress over the internet,but in fact it is a good choice.The delivery time was perfect as well , it came a day before expected. Thanks a lot.
So I ordered this dress and when UPS was knocking on my door. I was nervous and excited at the same time. Oh was it beautiful! I thought I would order early just to test the waters and make sure this was real. It exceeded my expectations and will definitely order my bridal party's dresses here soon as I settle on a color and style! This dress is not heavy, it flows like a dream, and I can't wait to wear it on my big day! Love it, love it, love it!
just perfect dress!! feel like a princess. thank you very much!
The most impressive part is I saw a very similar dress to this and even with the shipping costs and customs duty to pay, I spent less than £300 whereas the similar dress would have cost nearly £700!
This dress is absolutely gorgeous and very well made! It fits like a glove and is very flattering. just an absolutely gorgeous dress-can't wait to wear it! Also, had some questions during the ordering and shipping process and customer service was very attentive and diligent in responding to questions. Couldn't be happier with my purchase!