This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
I am from Macedonia and as I can see you can make a delivery here too.
I have a few questions for you before I decide about purchase of this dress.
1. Please let me know if you have a pictures from this dress in champagne color.
2. Is the dress in the picture provided in ivory color or white?
3. How much will the fastest delivery to Macedonia cost me?
4. What if the size a pick is wrong can a return the dress and order other size?
5.Can you send me more pictures of the dress for a close up view?
6. Please inform me about the materials from witch this dress is made of?
6. Is there something under the dress that will help moving ?
Looking forward for your reply
Ich hätte nie damit gerechnet das dass kleid so toll verarbeitet ist und so super passt. Ein danke an amormoda dank euch werde ich eine tolle braut sein. Das einzige womit ich nicht glücklich bin sind schmuck und Schleier kann man Sie's auch wieder zurück senden ?
Reply by DressFirst.com
Dear customer, we deeply sorry to hear your disappointment. It is our goal to make every customer feel welcomed. We value every one of our customers and strive to provide high quality products and services that will satisfy all. We are truly sorry if we did not succeed. Yourfeedback shall urge us to continuously seek improvements. Hopefully, you will provide us with another opportunity to render you a more enjoyable experience. Please send your order details to feedback@DressFirst.com.
i ordered this dress with straps. they suit me. i can not wait to wear it. my mother says i am elegant in this dress. so glad to have this dress. it is gorgeous. thanks for your good work
Meu vestido chegou hoje!!!! Moro no Brasil e o tempo de chegada foi bem maior do que o esperado. A DressFirst expediu o vestido dentro da data prevista mas ele ficou 20 dias preso para revista na alfandega. Além disso, tive que buscá-lo no correio da minha cidade e pagar uma taxa de importação, burocracias brasileiras. Mesmo assim, estou EXTREMAMENTE satisfeita, li algumas críticas negativas mas o meu vestido veio mais bonito que o da foto do site, ele é maravilhoso!! O pano, os detalhes, o caimento, enfim, me surpreendeu e estou muito feliz!!! Muito obrigada DressFirst!
So fast, and loved every bit of the dress really amazing!!
i was think about buying a ball gown wedding dress and your customer staff gave me a link , and i found the dress, this dress is the one i like best, and i have asked many questions, your customer staff answered my questions one by one , i am impressed by your good service ,so i bought it , the dress did not disappoint me :))))p
I've ordered this awesome dress and I'm absolutely amazed! What you see is what you get. Nice dress. Very well made. Had it make to measure and fit is perfect.Highly recommend it and this site!!!Love it, Love it!!
the dress is bought for my wedding. when I ordered the dress, I order a beautiful veil on the website. When I received the dress I tried the dress immediately. the dress is so beautiful. but there is a little bigger on the waist. but it is not a big problem. the veil is also a nice one. like the dress and the veil.
The service was great as soon as I had a problem or query DressFirst responded to my request swiftly and efficiently the dress arrived in perfect condition and was made to a high quality standard. Thanks again. Happy:)
Dress arrived as we scheduled in the order and my partner was delighted with the dress, both quality and the sizing. Price was excellent as she normally pays twice as much for a similar quality dress. Would recommend it to my relatives!