This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
Came in time for my ball, perfect fit everywhere except a bit long but easy enough to fix (: A very happy customer (:
I had a few days in Hong Kong and DressFirst House had my dress delivered there. My dress was magical and perfect. The tailoring that they did fitted me like a glove. The dress was gorgeous and at the wedding I had so many people ask where I got the dress from and have had no hesitation to recommend JenJen. I would not only recommend this dress but I will not shop anywhere else but DressFirst for all my dresses. I do so recommend that you customise your dress to your figure. Thank you DressFirst for the dress and even your Customer Service was a credit to your Company. I will send you a picture when the wedding photographer sends them to me.
Thank you for the dress my daughter bought on your website. It fitted her perfectly and was exactly as shown in the photo. She looked beautiful and we did not have to pay a fortune. The dress arrived well within the advised date so that we had no stress leading up to the formal event. One of my daughter's friends also bought a dress from you for the same occasion. Thank you again.
It can be a risky proposition, ordering a dress online with a short timeline, excellent communication and received them within a couple of weeks. Great quality and as shown in picture..very happy with these dresses. we were delighted with this dress from DressFirst.