This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
When I opened the box, this dress took my breath away. This is an absolutely stunning dress. I ordered it in the royal blue, size 8, that you see in the picture. So you can imagine my dismay when I realized the dress was too big. I was very careful with the measurements. My late grandmother was a professional seamstress, so I know how to measure correctly. I made sure to follow the guidelines on this website. Before the dress came, I was concerned it would be a tad bit too tight. So, I was really shocked that it was about 3-4 inches too big. I was forced to get it altered, since this company does not accept returns.
The person who altered the dress couldn't get over how beautiful the dress is. However, I have to warn you that the dress is very heavy, so straps are a must need and I wished I had known that before ordering. In the picture, the dress looks light, but it's definitely not. Underneath the chiffon is very heavy satin. Inside the dress, in the bra area, there are two bra straps that you hook before zipping the dress up. However, there are no bra cups inside the dress, so I had the seamstress put some in.
Because I needed straps, the seamstress cut off the ends of my chiffon wrap that I purchased to go with the dress. She didn't have anything on hand to match the dress, so it was necessary to cut the wrap. However, the wrap was still plenty long for me to still use it.
Despite the problems with the size, I gave 5 stars due to the beautiful workmanship and how stunning this dress is.