This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
I would like to say a BIG thankyou for the customer service you provided from the time I considered purchasing the outfit until the outfit was made, nothing was a problem and any queries were answered almost immediatly. The outfit is lovely and fits my mum like a glove, It has been made to the highest standard. I would recommend DressFirst 100%. Thank you again.
Reply by DressFirst.com
Thank you for your email,
We are very glad that you love our dress, we will keep making the most beautiful dresses with high quality and providing the best service for our customers.