This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
I placed the order for this dress on 10th July 2013, they sent it to me on 19th July and I received it on 22nd July. I needed it for 2nd August for a wedding abroad so the delivery was great. The dress was beautiful nothing to complaint, beautiful color and lace, I received a lot of compliments. I ordered a UK size 10 as I was on diet and I didn't want to order it "custom made" so I had to shorten it myself about 20cm. The only problem was that although I paid for postage & packaging 18.19pounds (on top of 105.76pounds for the dress only) I was also asked to pay another delivery of 40.00pounds for bringing it to UK. That was really expensive, especially nobody told me before about this. I had no idea about that extra postage. So it costed me 58.19pounds only delivery which was more than half of the dress' price.