Twoje ulubione style w zasięgu ręki!
Buying shoes online means I can’t try them on first. What's the best way to ensure I’ll get the right size?
We carry a wide selection of brands and styles, some of which vary slightly in their sizing. If we know a shoe tends to run large or small, we'll add that information to the product description. We also rely on our customers to share their own experiences, by rating the shoe’s fit. Look for customer ratings on all product detail pages below the description. Considering buying a pair of new shoes? Check out our sizing tips.
If your country is not listed above, please contact Customer Service for details.
Before You Buy:
After Receiving Your Shoes:
A good fit is when there's no gap between your foot and the sides of the shoe, the arch of the shoe cradles the arch of your foot, your toes have just enough wiggle room, and your heel should fit comfortably without slipping when you walk.
Your foot should completely cover the shoe lining, without your toe or heel overlapping either end of the shoe.
Most boots are constructed with a softer heel counter (the reinforced material around your heel). This makes them easier to slide your foot into, but it may cause your heel to slip a bit the first few times you wear them. Not to worry, this is normal. After wearing them several times, your boots should mold to your feet and stop slipping.
Most people's feet swell slightly as the day progresses due to body temperature and regular activity. To get the best fit, try your new shoes on in the afternoon and after a bit of walking or exercise. .
To provide consistent information, we measure all heel heights from a sample shoe size. The actual heel measurement will be proportionate to your shoe size and may vary slightly for larger or smaller sizes. We measure from the center of the heel to where it meets the sole. If the shoe is a platform, that measurement will be noted separately. Measurements are rounded off in quarter-inch increments.
The dye on new shoes will sometimes rub off on your feet the first few times you wear them. This is normal for natural materials such as leather and fabric. It’s not harmful and will come off with soap and water.